The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the contact noticed that the instrument panel became inoperable. The contact stated the multiple warning lights would inadvertently illuminate with no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 80,000.
| VIN Pattern | WVWBN7AN*DE****** |
| Manufacturer | VOLKSWAGEN AG |
| Make | VOLKSWAGEN |
| Model | Passat |
| Model Year | 2013 |
| Series | Sportline |
| Body Class | Sedan/Saloon |
| Vehicle Type | PASSENGER CAR |
| Engine Manufacturer | Volkswagen |
| Engine HP | 200 |
| Engine KW | 149.14 |
| Engine Displacement (L) | 1.984 |
| Engine Displacement (CC) | 1984 |
| Engine Displacement (CI) | 121.071 |
| Other Engine Info | BIN 5 emission. Emissions Certification Test Group: DVWXJ02.03UA. |
| Primary Fuel Type | Gasoline |
| Transmission Style | Automatic |
| Tire Pressure Monitoring System (TPMS) | Indirect |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | 1st Row (Driver and Passenger) |
| Seat Belts | Manual |
| Other Restraint System Info | Active Seat Belt Advanced Front Air Bags. |
| Plant City | EMDEN |
| Plant Country | GERMANY |