Complaints

2025 Nissan ROGUE
  • Date of Incident: Dec-11, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: ELECTRICAL SYSTEM, SEAT BELTS, and LANE DEPARTURE: BLIND SPOT DETECTION

I took ownership of this vehicle on december 11, 2024. Here are some of the problems i've encountered with this 2025 nissan rogue sl model: (1)blind spot, lane departure has been malfunctioning as of 12-11-2024. (2)the seat belt symbol started malfunctioning a few days later. The red seat belt sign on the dashboard remains on for an extended period. (3)the am/ fm radio was working for a short time then off and on. Whenever the am/fm radio goes out, sirius xm radio remain strong. I brought the suv back to the leasing company twice after which they programmed and reset the radio and the safety features. It seemed to work for a day. I called the leasing company and they said that i should take the rogue to one of nissan's service departments for a diagnostic workup. I made an appointment with the service dept. Where the technician spent a good amount of time going over the vehicle.   we then took a test drive where he explained how the system worked. The tech said that this vehicle’s blind spot kicks in after it reaches 30 miles according to the training video. He went on t say, in addition you have to press the blue blind spot logo to activate the system. I  took the vehicle to the nissan service.   since driving this nissan rogue another problem occurred that complicates all of the other issues above. That is this dangerous rear lift gate. Let me be clear, i’m a disabled veteran and all of these safety components are extremely important to my family. I can’t afford to worry or be hit again by this lift gate. This lift gate has hit me twice which organizing my belongs in this new suv. Whenever your working near the rear bumper the rear lift gate is likely to come down! I’m back from the holidays and this vehicle is going back to the nissan service dept again. Thanks in advance for your time and consideration.

2023 Volkswagen ID.4
  • Date of Incident: Dec-26, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: WHEELS

High speed sidewall blowout @ 70 mph. Right rear passenger tire. Less than 6000 miles. Had same issue on left rear tire at z out 5,000 miles in august 2024. I paid $1000 out of pocket in rhode island because local dealer did not have a replacement tire in stock and i could not wait as my vacation was ending. I sm afraid yo drive this car..

2025 Mazda CX-70
  • Date of Incident: Dec-26, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: STRUCTURE:BODY

Water was leaking from the forward ceiling near interior light control panel. Parked the car outdoor overnight, and next morning i started the car and moved slowly, then constant stream of water leaked from the forward ceiling for few seconds.

2017 Acura MDX
  • Date of Incident: Dec-01, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: ENGINE

My engine is making noise and has a slight rattle when idling.

2021 Ford F-150
  • Date of Incident: Dec-26, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: EXTERIOR LIGHTING and ELECTRICAL SYSTEM

Drl lights are dead after three years of ownership. Dealer wants $1600 per light assembly to repair them. Cannot afford to repair them. Makes the truck less visible day and night.

2019 Dodge Grand Caravan
  • Date of Incident: Dec-23, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: ELECTRICAL SYSTEM, ENGINE, and UNKNOWN OR OTHER

The vehicle was running on idle parked after being driven and on for less than 20 minutes. I started the van at 8:35. Drove away at 8:41, let it run on idle for 5 minutes, drove away, let it idle for 2 minutes at 9:04, drove away, let it idle at 9:06 and was smoking and had flames by 9:23 when we noticed it. The heat gauge didn't change, there was no indication that my engine was on fire or there was any issue. It drove fine, no smell, nothing. We have zero idea what happened other than it started in the engine compartment. Is it currently still sitting in the parking lot that it was pushed to away from the building as to not cause more damage to the building. It was sitting outside a building, so everyone inside and outside were in the area of smoke and flames. There is not a police report, but there is a fire report. I can email that over if needed. I'm still waiting for the fire marshalls final report. I also have active videos of it with flames shooting out of the engine and from under the hood if needed that i can email over.

2018 Honda Pilot
  • Date of Incident: Dec-24, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: ENGINE

I was driving on the highway, and the sensor stating the transmission is too hot popped up on the dashboard. This is an issue i have brought to honda's attention on a few other occasions over the past three years, as this light has shown up before, but only when the outside temperatures had exceeded 90 degrees fahrenheit, and i was driving at speeds of 55mph or more. I'd been told that since there was no active re-call, there was nothing they could do each time i reached out to honda. Shortly after the light showed on the dashboard, i lost the ability to accelerate. I was pushing the gas pedal down, the rpm's were increasing, but my speed was decreasing. At that point, i decided it was best to exit at the upcoming oasis, and before i could start to merge right, i heard a loud "pop" noise from presumably from the engine. Flames began to shoot out from under the hood on the driver-side. I merged over to the shoulder as quickly and safely as i could, grabbed my purse and exited the vehicle immediately. I then called 911, and while i was on the phone with dispatch, more loud "pops" occurred, growing the flames, until the car was completely engulfed in fire and black smoke. After a few minutes, the state police, emt and south holland fd arrived. The firefighters put the fire out, and the car was completely destroyed, resulting in a total loss of the vehicle.

2023 Ford F-150
  • Date of Incident: Dec-26, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, and ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

The instrument cluster failed to present information upon start up. Multiple restarts did not resolve the issue.

2022 Kia STINGER
  • Date of Incident: Dec-26, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: UNKNOWN OR OTHER and VISIBILITY:SUN/MOON ROOF ASSEMBLY

Sunroof randomly shattered while driving.

2024 Ford ESCAPE
  • Date of Incident: Dec-22, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: ENGINE

Sudden catastrophic engine failure in less than 6 months, brand new. Winter weather driving, onset of engine sounds then louder with grinding noises, loss of power and cessation. Of function. I was stranded in the mountains with little to no phone function.. Had to arrange tow 1 hour away to nearest ford dealership. Poor customer service just before the holiday. Stranded with no loaner available and no rentals available. Unknown cause, unknown if reproduced dealer evaluated but did not providedocumentation needs new motor in less than 6 momths???!!

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