2021 Volkswagen Jetta - STEERING and FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Failure Complaint (#b17f5c)

2021 Volkswagen Jetta

  • Date of Incident: Dec-26, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: STEERING and FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed with adaptive cruise control on, the vehicle inadvertently applied the brakes completely bringing the vehicle to a complete stop in the middle of the roadway, after which the vehicle then shifted into the parked position. The contact also stated, that later while driving at an undisclosed speed, the vehicle suddenly steered itself to the left towards oncoming traffic before the contact was able to regain control of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the manufacturer was aware of possible issues with AI driving. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was not available.

Vehicle VIN Info

VIN Pattern3VWE57BU*MM******
Drive TypeFWD/Front-Wheel Drive
ManufacturerVOLKSWAGEN DE MEXICO SA DE CV
MakeVOLKSWAGEN
ModelJetta
Model Year2021
TrimTSI SEL
Body ClassSedan/Saloon
Vehicle TypePASSENGER CAR
Engine HP147
Engine KW109.618
Engine Displacement (L)1.4
Engine Displacement (CC)1400
Engine Displacement (CI)85.4332
Other Engine InfoTest Group: MVGAV01.4V3P / Emission Std.: Tier 3 BIN 30 LEV3 SULEV30
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Rear Visibility SystemStandard
Rear Cross Traffic AlertStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Indirect
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st Row (Driver and Passenger)
Seat BeltsManual
Other Restraint System InfoSeat Belt: Active-Dr/Pass & Advanced Front Airbags
Lower Beam Headlamp Light SourceLED
Plant CityPUEBLA
Plant CountryMEXICO
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