2013 Volkswagen Jetta - ELECTRICAL SYSTEM and POWER TRAIN Failure Complaint (#b17ab1)

2013 Volkswagen Jetta

  • Date of Incident: Dec-13, 2024
  • Date complaint filed: Dec-17, 2024
  • Failed components: ELECTRICAL SYSTEM and POWER TRAIN

The contact owns a 2013 Volkswagen Jetta. The contact stated that the vehicle was taken to the dealer, where the compliance recall Campaign Number: 3M02 was completed. The contact stated that while attempting to remove the key from the ignition switch while the vehicle was in drive(D), the key came out smoothly. Additionally, the contact stated upon starting the vehicle and entering the key in the ignition switch, the Electronic Power Control (EPC) and the check engine warning lights illuminated. The contact stated that the recall failed to fix the failure. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.

Vehicle VIN Info

VIN Pattern3VW2K7AJ*DM******
ManufacturerVOLKSWAGEN DE MEXICO SA DE CV
MakeVOLKSWAGEN
ModelJetta
Model Year2013
SeriesTrendline, Trendline +
Body ClassSedan/Saloon
Vehicle TypePASSENGER CAR
Engine ManufacturerVolkswagen
Engine HP115
Engine KW85.7555
Engine Displacement (L)1.984
Engine Displacement (CC)1984
Engine Displacement (CI)121.071
Other Engine InfoBIN 5 emission. Emissions Certification Test Group: DVWXV02.0U36.
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Tire Pressure Monitoring System (TPMS)Indirect
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air BagsAll Rows
Seat BeltsManual
Plant CityPUEBLA
Plant CountryMEXICO
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