Volkswagen GTI Complaints

2024 Volkswagen GTI
  • Date of Incident: Nov-17, 2024
  • Date complaint filed: Nov-19, 2024
  • Failed components: UNKNOWN OR OTHER

Unknown - vehicle hill assist. The hill assist feature is overly aggressive and causes the car to stall when going in forward or reverse on an incline. This has the potential to cause rear end collisions and generally unsafe driving conditions. Vw needs to either provide a way to disable this feature or reduce the hold time as they had done with previous generation gtis. This feature is dangerous and unnecessary for any experienced manual transmission driver.

2024 Volkswagen GTI
  • Date of Incident: Mar-13, 2024
  • Date complaint filed: Nov-13, 2024
  • Failed components: BACK OVER PREVENTION

The contact owns a 2014 volkswagen gti. The contact stated while driving at approximately 5 mph, the rearview camera image intermittently was delayed and darkened; the vehicle returned to normal operation after several seconds. The failure occurred on several different occasions. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed a software update. The vehicle was serviced under nhtsa campaign number: 24v480000 (back over prevention); however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.  

2023 Volkswagen GTI
  • Date of Incident: Nov-09, 2024
  • Date complaint filed: Nov-09, 2024
  • Failed components: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have a 2023 vw gti with a manual transmission. It has a feature called "hill hold assist", where it enables the parking brake when you are uphill and at a stop, at a red traffic light, for example. The issue is the feature does not disengage the parking brake for about 3 seconds after you engage the gas to begin moving the car. It basically holds the car for too long when you are trying to get moving. This feature has become more of a hinderance and safety concern, than an assistance: 1) almost rear ended by another car as the hill hold assist would not disengage at a traffic light 2) the amount of gas and clutch use while the car is being held in place while engaged negatively impacts the longevity of the clutch 3) in the case of an emergency, i am unable to move the vehicle when i need to - this is most concerning. This function would not be an issue if there was a way to disable "hill hold assist", or reduce the time it takes to disengage, but unfortunately volkswagen did not include a way to disable or adjust this feature in the vehicle's software. I previously had a 2018 gti, manual transmission, with the same feature. It was far less aggressive, and it could be disabled if needed. Please consider this a safety concern and address with volkswagen of north america, as i have made several calls to vw with no resolution. Many other vw gti drivers have concerns about this feature as well. Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

2022 Volkswagen GTI
  • Date of Incident: Nov-05, 2024
  • Date complaint filed: Nov-05, 2024
  • Failed components: STEERING, ELECTRICAL SYSTEM, and FORWARD COLLISION AVOIDANCE

The contact owns a 2022 volkswagen gti. The contact stated while driving at an undisclosed speed, the contact attempted to make a left turn and noticed that the travel assist feature became inoperable. The contact stated that the adaptive cruise control and lane keep assist inadvertently became inoperable. The contact stated that the steering wheel inadvertently made a left turn to ongoing traffic and the contact forcefully turned to the right, making the vehicle difficult to control. There was no warning light illuminated. The vehicle was taken to the dealer where the vehicle was not diagnosed or repaired. The contact was informed by the dealer that there was a waiting list for a loaner vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.

2023 Volkswagen GTI
  • Date of Incident: Dec-30, 2022
  • Date complaint filed: Oct-29, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, and UNKNOWN OR OTHER

Backup camera, parking sensors, traffic sensors, a/c frequently are disabled. “component protection mode” is activated and it says it must be taken to the dealer for these items to work. I must manually reset the system in order to get these to work, resetting the system only sometimes fixes the issue. It makes parking and backing out of spots very dangerous at times. Vw has stated they were working a on a fix for a long time but it has never come and makes this car unsafe at times.

2024 Volkswagen GTI
  • Date of Incident: Oct-17, 2024
  • Date complaint filed: Oct-17, 2024
  • Failed components: UNKNOWN OR OTHER

The sos emergency call system randomly dials out and hangs up, dials out, hangs up, and continues to do so while driving. This has occured numerous times and lasts from 10 minutes to more than 20 minutes. It is extremely distracting.

2022 Volkswagen GTI
  • Date of Incident: Oct-11, 2024
  • Date complaint filed: Oct-13, 2024
  • Failed components: VISIBILITY/WIPER

Sunroof exploding in the highway at 70mph. No traffic nearby, no rock hit it. It just exploded super loud

2019 Volkswagen GTI
  • Date of Incident: Sep-17, 2024
  • Date complaint filed: Oct-08, 2024
  • Failed components: ENGINE and FUEL/PROPULSION SYSTEM

Rough idle on start. Rpm is not maintaining to keep the engine running. After a few try, it starts ok and drive off the parking lot, but the engine dies after about 10 seconds over 30mph. It feels like gasoline is not igniting corretly. Scanned error code p0171: system too lean bank 1 p0190: fuel rail pressure sensor a circuit dealership can't replicate the issue and find the issue. Could be related to fuel system recall.

2024 Volkswagen GTI
  • Date of Incident: Sep-10, 2024
  • Date complaint filed: Sep-28, 2024
  • Failed components: UNKNOWN OR OTHER

Backup camera blacked out or pixelated when transmission is put in reverse.

2022 Volkswagen GTI
  • Date of Incident: Sep-25, 2024
  • Date complaint filed: Sep-26, 2024
  • Failed components: STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, and LANE DEPARTURE: ASSIST

Travel assist is disabled which includes adaptive cruise control and lane keep assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my vw dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue i was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.

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