2019 Volkswagen ATLAS - AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Failure Complaint (#b178d3)

2019 Volkswagen ATLAS

  • Date of Incident: Dec-05, 2024
  • Date complaint filed: Dec-15, 2024
  • Failed components: AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While performing a low speed left hand turn the vehicle’s adaptive cruise control system falsely detected an imminent crash triggering the auto braking system and subsequently malfunctioned to release the vehicle’s side curtain airbags on both the passenger and driver side. The police were called and responded but no police report was prepared as there was determined to be no motor vehicle accident or property damage done (other than to the vehicle itself). The vehicle was taken to a dealer and a diagnostic test was performed, results attached. The manufacturer has verbally responded that they determine the airbag release to be of outside influences and they deny malfunction. They will not provide their response in writing. At the time of the accident there were no warning lights indicating a problem; however, the vehicle diagnostic results indicate that there were brake system issues earlier in the day. The vehicle diagnostic results include multiple system malfunctions that contributed to this malfunction.

Vehicle VIN Info

VIN Pattern1V2NR2CA*KC******
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerVOLKSWAGEN GROUP OF AMERICA, INC.
MakeVOLKSWAGEN
ModelAtlas
Model Year2019
Trim4Motion 3.6 FSI SEL Premium
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ManufacturerVW
Engine HP276
Engine KW205.813
Engine Displacement (L)3.6
Engine Displacement (CC)3600
Engine Displacement (CI)219.685
Other Engine InfoEmissions Certification Test Group: KVGAT03.6VAS Emis.Std: Tier 3 BIN 70 LEV3 ULEV70
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Indirect
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air BagsAll Rows
Seat BeltsManual
Other Restraint System InfoAdvanced Front Airbags
Plant CityCHATTANOOGA
Plant StateTENNESSEE
Plant CountryUNITED STATES (USA)
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