2022 Volkswagen ATLAS - ENGINE, ELECTRICAL SYSTEM, and UNKNOWN OR OTHER Failure Complaint (#b17896)

2022 Volkswagen ATLAS

  • Date of Incident: Oct-07, 2024
  • Date complaint filed: Dec-14, 2024
  • Failed components: ENGINE, ELECTRICAL SYSTEM, and UNKNOWN OR OTHER

The auto start function shuts my car off when i am stopped for a certain amount of time and will not turn back on. The first time it happened i was 10/7/2024 at a stop light in traffic and took it to the dealership to only be told it was a battery issue. I got the battery replaced and have since experienced the issue 3 more times. The night before thanksgiving at midnight i was stopped on a hill where i could not shift my car in neutral. I had to sit on the road for 40 minutes before i could get my car back on. On the back country roads going to work(12/14), i again experienced the car shutting off at a stop light in the middle lane. I called the dealership to set up an appointment. They said they ran a diagnostic test on the car and only found the battery needed to be replaced. Nothing else. No matter where i am if i fail to manually turn off the auto start feature i risk my car randomly shutting off on me and not turning back on. I have maintained the maintenance on my car. There are no lights on until the auto start stops my car from turning on i will get an epc light. Once the car sits for a while, i can start my car and the light doesn’t come back on. This is a major issue and i believe this is truly a manufacturing issue that should be resolved immediately.

Vehicle VIN Info

VIN Pattern1V2HR2CA*NC******
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerVOLKSWAGEN GROUP OF AMERICA, INC.
MakeVOLKSWAGEN
ModelAtlas 4Motion
Model Year2022
TrimSE w/ Tech
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ModelFSI
Engine ManufacturerVolkswagen
Engine HP276
Engine KW205.813
Engine Displacement (L)3.6
Engine Displacement (CC)3600
Engine Displacement (CI)219.685
Other Engine InfoTest Group: NVGAT03.6VAS / Emis. Std.: Tier 3 BIN 70 LEV3 ULEV70
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Forward Collision WarningStandard
Rear Visibility SystemStandard
Rear Cross Traffic AlertStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Indirect
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st Row (Driver and Passenger)
Seat BeltsManual
Other Restraint System InfoSeat Belt: Active-Dr/Pass / Advanced Front Airbags
Lower Beam Headlamp Light SourceLED
Semiautomatic Headlamp Beam SwitchingStandard
Plant CityCHATTANOOGA
Plant StateTENNESSEE
Plant CountryUNITED STATES (USA)
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