2022 Volkswagen ATLAS - AIR BAGS Failure Complaint (#b1658f)

2022 Volkswagen ATLAS

• Date of Incident: Jun-13, 2024
• Date complaint filed: Nov-18, 2024
• Failed components: AIR BAGS

Dear national highway traffic safety administration, i am writing to formally express my concern about the ongoing recall on my 2024 volkswagen atlas due to a faulty airbag issue. This recall, which i was notified of in june 2024, has yet to be resolved, and volkswagen has not provided any timeline for a fix. This unresolved issue is significantly impacting my family’s safety and quality of life. As this is our only vehicle, we rely on it daily to transport our children to school and ourselves to work. However, i am deeply anxious every time we drive it, especially with my husband in the passenger seat, knowing that volkswagen cannot guarantee the airbags will function properly in the event of a crash. I contacted volkswagen directly and asked for reassurance regarding the safety of the airbags, but they were unable to confirm that the system would not pose a danger in an accident. To make matters worse, volkswagen has offered no support—such as a loaner vehicle or temporary replacement—despite the serious nature of the recall. Selling the vehicle is also not an option, as the unresolved recall renders it practically unsellable. This situation has left me feeling trapped and worried for my family’s safety. I respectfully urge the nhtsa to investigate this matter further and ensure volkswagen addresses this recall with the urgency it demands. Families like mine should not be left in limbo for months on end with no resolution in sight. Thank you for your time and attention to this critical safety issue. Please let me know if additional information is needed. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

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