While driving, the steering wheel warning light briefly flashed on my dashboard and then disappeared. Later, it came back on and stayed illuminated. A few minutes after that, my car caught fire, which spread to my garage and caused significant damage to my house.
Since i've had this car in 2022, it continues to misfire and decelerate randomly. Car starts shaking violently and slows down while in traffic causing me to have to figure out a way to get to the side of the road and turn the car off for a while. Vehicle has been taken in various times about this issue since purchase with no resolution. I usually get an error: start/stop message, epc light and sometimes the check engine light will come on. The dealer states that they couldn't reproduce the problem but when i had an oil change and they had the car running it happened, i called a tech to look at it and he just cut the car off. He says if you cut it off and it starts again, you're good. Except i am not good, the car isn't reliable. Every time they fix something, something else breaks but nothing can be done about this issue. Happens randomly but sometimes more often. Multiple times a day.
I was made aware of this recall in june of 2024. I called to schedule my car and when i showed up was told the repair was not available. I was told when the letter was mailed in august i could get my vehicle repaired and advised not to use the front passenger seat. I tried calling again in august and was told still no repair available and "don't use the front passenger seat". I most recently called in november of 2024. Our local dealer told us no repair was available and to call vw's 1800 number. The local dealer also gave misinformation about the recall and when i asked they told me they didn't know. I called vw customer service and was told my car is in wave 3. I asked for reasoning about why my car is in wave 3 and they couldn't give any explanation. When i asked when wave 3 repairs would be available, they didn't have an answer. I was told wave 1 and wave 2 had started but there was no eta for wave 3 to start and to not use the front passenger seat. This car is our family car. We have enough seatbelts in the car for each person in the family. We have been told for close to 6 months now not to use our primary mode of transportation with no reasoning on why we are in wave 3 and no estimate for a repair to be made. I requested to speak with a supervisor and was denied. I also reached out through the facebook page of vw and received similar information. (no idea why you are in wave 3 and no eta on a fix).
Dear national highway traffic safety administration, i am writing to formally express my concern about the ongoing recall on my 2024 volkswagen atlas due to a faulty airbag issue. This recall, which i was notified of in june 2024, has yet to be resolved, and volkswagen has not provided any timeline for a fix. This unresolved issue is significantly impacting my family’s safety and quality of life. As this is our only vehicle, we rely on it daily to transport our children to school and ourselves to work. However, i am deeply anxious every time we drive it, especially with my husband in the passenger seat, knowing that volkswagen cannot guarantee the airbags will function properly in the event of a crash. I contacted volkswagen directly and asked for reassurance regarding the safety of the airbags, but they were unable to confirm that the system would not pose a danger in an accident. To make matters worse, volkswagen has offered no support—such as a loaner vehicle or temporary replacement—despite the serious nature of the recall. Selling the vehicle is also not an option, as the unresolved recall renders it practically unsellable. This situation has left me feeling trapped and worried for my family’s safety. I respectfully urge the nhtsa to investigate this matter further and ensure volkswagen addresses this recall with the urgency it demands. Families like mine should not be left in limbo for months on end with no resolution in sight. Thank you for your time and attention to this critical safety issue. Please let me know if additional information is needed. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
The front left collision warning alarm goes off when apply brakes (a turn, stop sign/light, parking spot as examples) even though there is nothing in the proximity that would trigger a warning.
Screen continues to go out causing to be non functional
I have had this new car for 10 months. Since last month, when i start the car, the rear traffic alerts light comes on on the dashboard and a warning message comes up saying that the rear traffic alert is not working. Then i turn off the car, open and close the driver's door, and start the car again. This happens every now and then. There is no problem with the car or the sensor. I searched the internet and youtube and found that there are some people who have the same problem as mine. I hope this can be fixed.
After the vehicle has sat for a couple of hours, when i get in to drive and come to a complete stop, there’s a gurgling/swooshing water sound coming from the front brakes. I confirmed my pads and rotors are fine, but the functionality of the brakes appear to act up when the noise happens. I’ve seen this reported on numerous forums and this is a huge safety issue. The dealership says there’s nothing they can do and the brakes are operating as they should, but this noise is not normal.
The contact owns a 2021 volkswagen atlas. The contact stated while driving approximately 2 mph, the "air bag error" message was displayed on the instrument panel. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The contact researched online and was made aware of the nhtsa campaign number: 24v464000 (air bags); however, the vin was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
This safety recall has been open for quite some time. I feel unsafe driving with anyone in the passenger seat. When i contacted vw, they simply informed me that a remedy is not yet available. Vw says that owners should avoid use of the front passenger seat if possible until the recall repairs have been made.