2023 Tesla MODEL X - ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, and FORWARD COLLISION AVOIDANCE: WARNINGS Failure Complaint (#b173e9)

2023 Tesla MODEL X

  • Date of Incident: Oct-02, 2024
  • Date complaint filed: Dec-08, 2024
  • Failed components: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, and FORWARD COLLISION AVOIDANCE: WARNINGS

On oct 2, 2024 while going to school to pick the kids, when my wife was turning right into a parking lot after slowing, my tesla model x plaid car acceralated and went into high speed (plaid mode) hitting a tree at top speed even though brakes were applied. Upon research, this looks like sudden unintended accerelation. The car luckily hit the tree on the passenger side and the front right wheel flew to the back seat and all air bags were deployed. The car was totaled. Miracleously, she had minor external injuries but due to the speed of impact with the tree, she was flung forward and after the ct scan, we found that she had vad with severe damage to both her neck arteries. She was taken to hospital in an ambulance, had a surgery and still has trauma and medical appointments to fully recover. In mar 2024, there was always a software problem with my car failing to detect the car was open and hit the garage roof with the falcon wing. On another occasion, the car failed to detect my other car when it was too close to it and i had to apply the brakes although the car was to stop automatically. Tesla refused to treat this as warranty even though the car should not move when doors are open. After 6 months, i ended up fixing the car at a tesla collision centre. After multiple follow ups via email, chats on tesla app and phone calls post the accident on oct 2, 2024 with tesla pleading with them to provide the edr report and address the issue as warranty and not hearing back, i am logging this so that customers are aware of this dangerous flaw that can be fatal. It looks like tesla wants to delay the case for long so that they can force the customer to accept a low settlement. I was also planning to buy a cyberbeast but not going to anymore.

Vehicle VIN Info

VIN Pattern7SAXCBE6*PF******
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerTESLA, INC.
MakeTESLA
ModelModel X
Model Year2023
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Other Engine InfoP2 Tri Motor
Primary Fuel TypeElectric
Electrification LevelBEV (Battery Electric Vehicle)
Front Air Bags1st Row (Driver and Passenger)
Knee Air Bags1st Row (Driver and Passenger)
Side Air Bag1st and 2nd and 3rd Rows
Seat BeltsManual
Other Restraint System InfoType 2 manual seatbelts (FR, SR*2, TR*2) / PODS
Plant CityFREMONT
Plant StateCALIFORNIA
Plant CountryUNITED STATES (USA)
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