The infotainment system in my 2018 Nissan Armada failed. The issues include unresponsiveness of the touchscreen, frequent system freezes or restarts, glitches with Bluetooth connectivity, loss of backup camera functionality during reboots, and a black screen. The most significant issue is incessant random reboots, which occur without any apparent cause. These reboots can continue for the entire duration of a drive or happen sporadically, leading to distractions, the loss of presets and settings, and interrupted Bluetooth connections. The vehicle is available for inspection upon request.The malfunctioning infotainment system poses several safety risks. The frequent reboots distract the driver, especially when attempting to reconnect Bluetooth or troubleshoot the system mid-drive. Additionally, the loss of the backup camera during reboots compromises visibility while reversing, significantly increasing the risk of an accident. The unresponsiveness and black screen further hinder safe operation, as critical features like navigation and audio controls are inaccessible. Yes, the problem has been reproduced by the dealership. They confirmed that the infotainment system experiences reboots and black screens, consistent with common complaints about this vehicle. However, they could not offer a resolution because my VIN is not included in related recalls or service bulletins.The vehicle has been inspected by the dealership, but no other parties, such as Nissan corporate representatives, have been involved in reviewing the issue though I have tried to get them involced with repeated attempts at contact via phone and email. There were no warning lamps or error messages prior to the failures. The infotainment system began exhibiting these problems approximately [insert date], and they have occurred consistently since that time.I have searched online for solutions and found that this is a widespread issue with the 2018 Nissan Armada and other Nissan vehicles in general. Many oth
| VIN Pattern | JN8AY2NF*J9****** |
| Drive Type | 4x2 |
| Gross Vehicle Weight Rating | Class 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg) |
| Manufacturer | NISSAN MOTOR COMPANY, LTD |
| Make | NISSAN |
| Model | Armada |
| Model Year | 2018 |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Top Speed (MPH) | 120 |
| Base Price | 46090 |
| Engine Configuration | V-Shaped |
| Engine HP | 390 |
| Engine KW | 290.823 |
| Engine Displacement (L) | 5.6 |
| Engine Displacement (CC) | 5600 |
| Engine Displacement (CI) | 341.733 |
| Primary Fuel Type | Gasoline |
| Wheelbase - Short | 121.1 |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Rear Visibility System | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Keyless Ignition | Standard |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | 1st and 2nd and 3rd Rows |
| Seat Belts | Manual |
| Other Restraint System Info | 2nd row outboard 3-point manual belts; 3rd row outboard and center 3-point manual belts |
| Semiautomatic Headlamp Beam Switching | Standard |
| Plant Company Name | Nissan Shatai Co., Ltd. |
| Plant City | NISSAN SHATAI KYYUSHU PLANT, MIYAKO-GUN |
| Plant State | FUKUOKA |
| Plant Country | JAPAN |