The contact owns a 2017 mercedes-benz m3ca76 sprinter 3500. The contact stated while driving at approximately 65 mph, the diesel purifier, diesel exhaust fluid, def system, warning illuminated. The contact stated that the failure of the def system had occurred before the recent failure. The contact stated that the first failure had occurred several years ago. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the def system again needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 325,000.
The fuel line is leaking again. I have had this replaced three times already. Once under warranty and twice out-of-pocket. Why wasn't the my2016 included in the recall? The raw fuel smell permeates the cabin and is nauseating. This is a safety issue were something needs to be done for a permanent fix before someone dies in a fiery death.
The contact owns a 2021 mercedes-benz s580. The contact received notification of nhtsa campaign number: 24v704000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2017 mercedes- benz sprinter 350. The contact stated that while driving at various highway speeds the warning message "def is low" had suddenly displayed and the vehicle went into "limp mode" causing the speed to suddenly reduce to 5 mph. The vehicle was taken to the local dealer who diagnosed that the def tank was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 44,000.
The contact owns a 2017 mercedes-benz s550. The contact stated while the vehicle was in for routine maintenance, the mechanic discovered that the front driver's side cv-boot had cracked and was leaking oil. The contact was advised that the cv-boot could cause the front axle to eventually fail. The contact was advised that the front axle needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 76,000.
I picked up a brand new 2025 mercedes glc on november 30th. On december 13th, i was driving through a tunnel with my 4 year old niece and my wife when i suddenly lost functionality of the gas pedal and the check engine light went on. I was able to hobble it out of the tunnel even though there was a long line of cars behind me. I was able to get the car towed to the dealership. The dealership inspected my car and advised me that there were bubbles in the fuel line which they have been seeing with multiple 2025 glc models. Mercedes corporate advised the dealership to empty the fuel line and re-fuel it, that a recall was going to be issued, and that mercedes corporate would be working on a permanent fix via software update to be released in q1 of 2025. I have tried to reach out to mercedes corporate but have not had any success.
The contact owns a 2020 mercedes-benz glb250. The contact stated while the vehicle was at a stop light, the accelerator pedal was depressed however, the vehicle lunged backward. There was no warning light illuminated. The contact depressed the brake pedal to stop the vehicle. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 50,307.
1. Brake lines corroded and broke. I see there were numerous reports sent to you and nothing was done. 2. Both driver and passenger seat broke in the same spot... Mercedes recognized the issue in their internal bulletins. Nothing was done 3. Both rear springs broke on their own. No accident. Car was really unstable in highway speeds
Strong gasoline smell coming from the engine bay every morning at start up. I removed protective plastic lining from the under carriage to identify the issue. I identified a lot of gasoline dripping from the top portion of the engine compartment where the high pressure fuel pump is located. There was no warning or check engine lights that alerted of this issue of a gasoline leak. This is very dangerous as it could cause the vehicle to catch fire.
Was driving 20 mph on a two lane road and my brakes came on for 1-2 seconds, it was sudden and jarred me forward