2022 Mercedes-Benz EQS 450+ - SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, and FORWARD COLLISION AVOIDANCE: WARNINGS Failure Complaint (#b069cd)

2022 Mercedes-Benz EQS 450+

• Date of Incident: Dec-01, 2023
• Date complaint filed: Dec-22, 2023
• Failed components: SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, and FORWARD COLLISION AVOIDANCE: WARNINGS

Re-open it again with the key fob. Sometimes it takes a while for the car to unlock. I've been having issues charging the vehicle since day 1 of purchased since the computer in the vehicle is not able to communicate from time to time with the electrify america charging stations for plug and charge. I will need to call in to electrify america charging stations so they can do an override to be able to charge the vehicle. I have to waste 2. 5 hours every time i want to charge the vehicle which is usually 2-3 times a week. Another safety concern i have is that when driving around 45-50 mph and i am attempting to apply the brake softly to start slowing down due to heavy traffic, i have reported to the dealership that the brakes feel like it takes some time to brake and slips. I have to pump the brake 2 to 3 times so the brakes can start working right. The dealership stated that is possible that the asb braking system might be working correctly but that they could not replicate the symptoms that i was describing. I have talked to mercedes benz usa and open up a claim and asked them to do a buyback of the the vehicle due to all of the safety issues concerns i have expressed. The case number i have open with right now is (case #xxx) the case is being handled by marry - executive referral manager of mercedes-benz usa customer assistance center. She can be reached at 800-367-6372. I also reported these concerns to nths of the state of california and i have an open case # xxx. I reported all of this issues to them on thursday 12/7/2023 around 8:30am pacific time. Nths confirmed that not only mercedes is experiencing this issues but other customers has reported this automatic phantom braking happening with other vehicles as well and is very unfortunate and extremely dangerous. I am concern with having to drive my vehicle in this conditions since an accident already occurred do to vehicle braking on its own and going reversed on its own while on drive. Information redacted pursuant to the freedom of informati

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