Was driving 20 mph on a two lane road and my brakes came on for 1-2 seconds, it was sudden and jarred me forward
Two weeks ago, i returned back from work and later on in the evening was driving to go to grocery store when the car seemed to get pulled to one side and started shaking when driving around 40mph. Not knowing what was going on, i turned back and slowly drove it back home. Next morning, i thought may be there is low tire pressure ( even though it was in range), i slowly drove to get air filled. After that coming home the car started pulling on the left side and shaking around 40mph speed. So i slowly drove it back home with flashers on and then towed it to the dealership not knowing what was going with it. Car has only 6700 miles on it. Dealership looked at it and said that the left rear strut was broken and right rear strut is damaged. No other damage to the car. They think i might have drove over 'some object'. I have the same drive to work for 10 years, i drive about 2 to 3 times a week to work. There is no major trenches or big bumps on the road. Majority of drive is freeway driving of about 25 miles plus. This is brand new luxury vehicle, and i would know if i drove over some thing so big to cause such a major damage. At no point i drove over any thing major - otherwise i would not have thought of 'tire problem' initially. I am really shocked that driving for 40 years, i have never encountered such an issue. My concern is that the car is so smooth driving that it had such a major damage without driving over any large potholes etc. Not sure if other mercedes eqs has had similar issues. Dealership states that this is not covered under warranty. I just want to make sure that there is no significant manufacturers defect in these parts to cause such a mjaor damage to the struts without any other damage to the underside of the car. I am glad that i did not get into any major accident but dealing with such breakage of car part is beyond my understanding of how such a thing can happen without one realizing that it had happened. Thank you for your attention
2023 mercedes eqs 450 normal recuperation driving around 40 mph suddenly the brakes were applied and seat belts engaged with no apparent reason or obstacle. It was for a second and released so no damage except the scare and jolt of the brake. The internet is full of discussions about this phantom braking with electric and non-electric vehicles of all brands. This is the first incident in the 3 months that we have owned this sedan and we will be taking it to the mercedes dealership soon. This car is always giving warning lights and sounds with so many safety features.
Car stopped abruptly on a two lane highway and a flashing warning came up that said electrical failure. Car jerked to a stop. Had to be towed to the dealership. Very dangerous. A friend has the same car and it happened to him twice. The cars do not need to be on the road until absolutely corrected. Needs a recall.
See attached document for complaint
Re-open it again with the key fob. Sometimes it takes a while for the car to unlock. I've been having issues charging the vehicle since day 1 of purchased since the computer in the vehicle is not able to communicate from time to time with the electrify america charging stations for plug and charge. I will need to call in to electrify america charging stations so they can do an override to be able to charge the vehicle. I have to waste 2. 5 hours every time i want to charge the vehicle which is usually 2-3 times a week. Another safety concern i have is that when driving around 45-50 mph and i am attempting to apply the brake softly to start slowing down due to heavy traffic, i have reported to the dealership that the brakes feel like it takes some time to brake and slips. I have to pump the brake 2 to 3 times so the brakes can start working right. The dealership stated that is possible that the asb braking system might be working correctly but that they could not replicate the symptoms that i was describing. I have talked to mercedes benz usa and open up a claim and asked them to do a buyback of the the vehicle due to all of the safety issues concerns i have expressed. The case number i have open with right now is (case #xxx) the case is being handled by marry - executive referral manager of mercedes-benz usa customer assistance center. She can be reached at 800-367-6372. I also reported these concerns to nths of the state of california and i have an open case # xxx. I reported all of this issues to them on thursday 12/7/2023 around 8:30am pacific time. Nths confirmed that not only mercedes is experiencing this issues but other customers has reported this automatic phantom braking happening with other vehicles as well and is very unfortunate and extremely dangerous. I am concern with having to drive my vehicle in this conditions since an accident already occurred do to vehicle braking on its own and going reversed on its own while on drive. Information redacted pursuant to the freedom of informati