The passenger side seatbelt will not retract or move (locked in position that will not allow the passenger to buckle the belt)
Answers: 1) vehicle lurched forward crashing into a garage door and vehicle shut down. Vehicle is available for inspection. 2) crashing into garage door could have caused bodily injury. 3) the problem has not been reproduced or confirmed at this time. 4) the vehicle/component has not been inspected yet. 5) no prior warnings or symptoms. The incident occurred [xxx]. 6) the vehicle is equiped with pre-collision assist with automatic emergency braking that did not operate. 7) the vehicle is being repaired and i will have lincoln inspect the vehicle under warranty before driving it. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
I’m a snowbird and in the past 18 months, of which i was in iowa for 12 months of this time, the dealership has replaced the fuel pump five times. I’m scared to take this vehicle out on the highway. The module that controls the fuel pump has been replaced once. The third replacement i didn’t even get off the dealers lot before it quit
The lane keeping system on the lincoln navigator l is very heavily “right handed”and hugs the right line while cruise control is active. The lane centering over corrects and bounces off of the center line and right hand side lanes on two lane highways. This caused me to strike a mailbox and chase $7k worth damage to repair. The dealership and lincoln customer service has been inattentive to my concerns despite the repeated professional complaints. I believe the radar and sensors are out of collaboration and require techinical support
The car rattles very loudly upon starting every time it is started. I have lost acceleration power while driving through intersections. I took to dealership and it is confirmed it is the cam phasers. No lights have come on in dash.
Powertrain malfunction/reduced power while on the highway! Low boost power malfunction causing excessive fuel and oil consumption, spinning/timing misfire, and reduced speed! Check engine light and powertrain malfunction lights later indicated p0365 and p0369 error codes. Dealership says i need a new timing chain and vct selenoid. I found out this is a known issue with 2018-2020 lincoln navigators and that lincoln has issued tsb bulletins regarding these very issues! I am experiencing all of the symptoms - rattling when starting from a cold start, excessive oil consumption, spinning/misfiring when changing gears, crazy slow acceleration, low fuel economy. Initially the light came on in october with the lincoln app telling me incorrect oil so i went and had my oil changed 10/30. It didn't help at all. I had the car diagnosed locally before calling to have it scheduled to be fixed at the dealership. The auto place wouldn't even give me a quote!! I have attached their diagnostic. The dealership stated the cost would be $5400 for vct selenoid and timing chain. Dealership also stated this is a known issue and he had the same vehicle of the same year for the same reason he's working on right now! I looked it up and lincoln knows! They know about this issue!! I contacted lincoln and they refused to help!!! I believe lincoln should extend grace and help with the cost of repair because they have know about this ongoing issue. Instead of helping their customers by issuing a recall or optional service help, they're putting the bill on the customer or their known issue.
The contact owns a 2019 lincoln navigator. The contact stated while driving approximately 75 mph, there was an abnormal sound coming from underneath the vehicle. The contact later discovered that there was a hole in the rear sunroof. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
No warning light on dash. Issues engaging in gears. Avoided a few accidents by throwing on hazards when car wouldn't accelerate on road. When turning into oncoming traffic it wouldn't engage in gear but thankfully they braked to avoid hitting me. After that i would only drive in the neighborhood to take kids to school. When reading ford knows this issue but still put this 10 speed transmission in vehicles. Mechanic diagnosed and had to rebuild transmission.
Back camera sometimes becomes blurry while driving reverse.
My vehicle fits all criteria for csp 21b10 and csp 21n03. The vehicle has 75714 miles whereas 21n03 covers up to 79,999 on this vehicle. The cold start rattle is very bad and drivability due to cam phaser issues has caused the vehicle to be not drivable, at least not safely… this vehicle meets all criteria for the recall, and the issue (confirmed by dealer - at dealership now) is the cam phasers and this recall 21n03 is the repair and they are very surprised our vin is not listed, citing all of these vehicles require cam phaser replacement to be operable. As this is a known issue with 2018-2020 navigators with the 3. 5 this should be covered by the recall.