The contact owns a 2024 lincoln mkz. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. In addition, the contact stated that there was an abnormal play in the steering wheel. The contact stated that the steering wheel was difficult to maneuver. The vehicle was driven to the residence. The contact stated that while the vehicle was parked, the contact later noticed fluid on the ground underneath the front driver’s side of the vehicle. The contact stated that the leak was close to the brake line. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic). The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
| VIN Pattern | 3LN6L2J9*ER****** |
| Drive Type | AWD/All-Wheel Drive |
| Manufacturer | FORD MOTOR COMPANY, MEXICO |
| Make | LINCOLN |
| Model | MKZ |
| Model Year | 2014 |
| Series | AWD |
| Body Class | Sedan/Saloon |
| Vehicle Type | PASSENGER CAR |
| Engine Configuration | In-Line |
| Engine Manufacturer | Ford |
| Engine HP | 240 |
| Engine KW | 178.968 |
| Engine Displacement (CC) | 2000 |
| Engine Displacement (CI) | 122.047 |
| Other Engine Info | Premium Fuel |
| Primary Fuel Type | Gasoline |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Knee Air Bags | Driver Seat Only |
| Side Air Bag | 1st and 2nd Rows |
| Seat Belts | Manual |
| Plant Company Name | Hermosillo |
| Plant City | HERMOSILLO |
| Plant Country | MEXICO |