The contact owns a 2013 lincoln mkz. The contact stated while driving at various speeds, the steering was vibrating and jiggling. The contact stated that the steering wheel was loosened near the gear housing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to nhtsa campaign number: 19v632000 (steering); however, the vin was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 63,800.
The steering wheel is loose and feels as if it wants to come apart from the steering column.
There was a recall for a loose steering wheel bolt. The recall was repaired at the dealership but now the steering wheel is loose again. I feel like this issue is grounds for a second recall. Not sure what is going on. Please advise before something bad happens
The 2019 lincoln mkz electrical system is faulty in my vehicle. Despite having all doors locked with car on and running someone was still able to open my door from the outside and essentially was carjacked, robbed, and severely beaten by 6 men. I did file a police report so it’s all documented along with photographs of my injuries sustained.
The contact owns a 2017 lincoln mkz the contact stated while driving 35mph, the check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was in the number two cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact was relating the failure to technical service bulletin 19-2172 (coolant in cylinders, white exhaust smoke, and/or illuminated mil) however the vin was not included in the service bulletin. The manufacturer was notified of the failure and offered no assistance informing the contact that the vin was not included in the service bulletin. The failure mileage was 7,500.
Catalytic converter, reduced engine power and toxic fumes. I had it inspected and would cost me $1200, i purchased the vehicle from dealership and was not made aware of the recalls and customer satisfaction program that would have covered the catalytic converter under campaign #20m01. When i became aware of the program it was too late by a couple of months, there was no prior symptoms prior to the failure, i became aware of the problem december 2023 due to warning light (check engine). This has became an inconvenience and a headache especially knowing the problem could have been avoided if i received the "letter" regarding customer satisfaction program but i never did.
Eco boost 2. 0 coolant intrusion to cylinders needs new motor, very well known issue by ford and they are not willing to pay for repairs
The contact owns a 2024 lincoln mkz. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. In addition, the contact stated that there was an abnormal play in the steering wheel. The contact stated that the steering wheel was difficult to maneuver. The vehicle was driven to the residence. The contact stated that while the vehicle was parked, the contact later noticed fluid on the ground underneath the front driver’s side of the vehicle. The contact stated that the leak was close to the brake line. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of nhtsa campaign number: 23v162000 (service brakes, hydraulic). The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
The contact owns a 2017 lincoln mkz. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the nhtsa hotline to report the failure. The failure mileage was approximately 80,000.
Engine failed due to coolant intrusion into cylinders. This is a known design flaw in this engine