The contact owns a 2011 lincoln mkx. The contact stated that while the vehicle was stopped at a traffic light, upon shifting the gear shifter into drive, the vehicle started reversing independently. The contact turned off and restarted the vehicle five times before the vehicle started operating as intended. The vehicle was then driven to the residence. The vehicle was not taken to the dealer nor independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 192,000.
| VIN Pattern | 2LMDJ8JK*BB****** |
| Drive Type | AWD/All-Wheel Drive |
| Gross Vehicle Weight Rating | Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg) |
| Manufacturer | FORD MOTOR COMPANY OF CANADA, LTD. |
| Make | LINCOLN |
| Model | MKX |
| Model Year | 2011 |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Manufacturer | Ford |
| Engine HP | 305 |
| Engine KW | 227.439 |
| Engine Displacement (L) | 3.7 |
| Engine Displacement (CC) | 3700 |
| Engine Displacement (CI) | 225.788 |
| Primary Fuel Type | Gasoline |
| Brake System Type | Hydraulic |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st and 2nd Rows |
| Seat Belts | Manual |
| Plant Company Name | Oakville |
| Plant City | OAKVILLE |
| Plant State | ONTARIO |
| Plant Country | CANADA |