The contact owns a 2021 Kia Sorento. The contact stated while driving at various speeds, the vehicle lost drive power temporarily. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with loss of transmission oil pump pressure. The dealer updated the transmission control unit software under NHTSA Campaign Number: 22V760000 (Power Train); however, the failure persisted. The dealer informed the contact that the failure was not related to the recall. The contact stated that the recall remedy also involved the transmission replacement. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.
| VIN Pattern | 5XYRKDLF*MG****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg) |
| Manufacturer | KIA GEORGIA, INC |
| Make | KIA |
| Model | Sorento |
| Model Year | 2021 |
| Series | SX, SXP |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Model | T-GDI Theta-III |
| Engine HP | 281 |
| Engine KW | 209.542 |
| Engine Displacement (L) | 2.5 |
| Engine Displacement (CC) | 2500 |
| Engine Displacement (CI) | 152.559 |
| Other Engine Info | KMC Gasoline |
| Primary Fuel Type | Gasoline |
| Transmission Style | Automatic |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Blind Spot Monitoring System | Standard |
| Rear Visibility System | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Keyless Ignition | Standard |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Knee Air Bags | Driver Seat Only |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | 1st and 2nd Rows |
| Seat Belts | Manual |
| Lower Beam Headlamp Light Source | LED |
| Plant Company Name | Kia Motors Manufacturing Georgia Inc. (KMMG) |
| Plant State | GEORGIA |
| Plant Country | UNITED STATES (USA) |