2024 Kia EV9 - UNKNOWN OR OTHER and ELECTRICAL SYSTEM Failure Complaint (#b16a74)

2024 Kia EV9

  • Date of Incident: Nov-23, 2024
  • Date complaint filed: Nov-24, 2024
  • Failed components: UNKNOWN OR OTHER and ELECTRICAL SYSTEM

Our kia ev9, which has had the software update installed to address nhtsa recall number 24v757 (kia safety recall sc326) has again had the driver's instrument panel screen come up blank when the car was started. This is identical to behavior we observed multiple times before taking the car to the dealership for the software update. To resolve the issue, the car was turned off and permitted to sit for an hour before we attempted to start it again and the problem was no longer present.

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