I'm the single owner of the jeep with roughly 50,000 miles on it. It has not been abused nor been in an accident. I took the jeep in for a brake job (by an ase certified mechanic) and during the service they noted that the casting of the rear differential had failed in what appears to be a bad casting/manufacturing defect. The part that failed is what retains the seal for the differential. Had it completely let go, the fluid could have drained out causing a complete failure of the differential. Of course, depending upon when the failure were to occur, the severity risk is vast. I had it replaced to the tune of over $3,000. On-line searches indicated that this is a known issue yet i was not able to find any sign of a recall to inspect or repair. My next step is co contact stellantis to seek restitution although i suspect that since the failure was found beyond the warranty period, that i will be unsuccessful.... Fingers crossed.
The contact owns a 2016 jeep cherokee. The contact stated that while driving 25 mph, the message “4wd unavailable” was displayed. The contact stated that the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. The vehicle was not repaired. The contact stated that the vin was not included in nhtsa campaign number: 23v302000 (power train). The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the nhtsa hotline to report the failure. The failure mileage was 96,000.
The contact owns a 2017 jeep cherokee. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and had experienced a sudden loss of power. The vehicle was taken to the local mechanic who diagnosed that the power transfer unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The contact was informed that the vin was not included in the nhtsa campaign number: 23v302000 (power train). The failure mileage was 107,000.
The contact owns a 2023 jeep cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall. The ems and police were called to the scene and the contact was transported to the hospital. During the incident, the contact sustained a fractured right tibia, a chemical burn to the left leg and respiratory troubles due to inhalation of chemicals from the air bags. The vehicle was destroyed and towed to a collision center. The manufacturer and local dealer were notified of the failure. The vehicle was examined but the cause of the failure was unknown. A police report was taken at the scene. The failure mileage was 11,500.
When is someone going to hold chrysler liable for all of its fuel tank problem instead of passing the problem onto the consumers! The fuel tank 68217191ad im my 2014 jeep cherokee has been changed five times. I don't know about you but that tells me they have had problems with this tank from the very beginning. The new 68217191af costs around 800 dollars to replace and they won't guarantee it not to do the same thing. They also have tank problems in other vehicles they make. If you don't hold them liable for their mistakes they will they will say sorry we know it's a problem but since it's not a recall you have to pay. Also had gas come flying out of tank getting on face arm and leg.
# 1 ptu went out and can not get it repaired at the dealer parts not available. # 2 got stuck in snow storm on the way home and had to spent the night in a rural area as four wheel drive stopped working. #3 yes it has been confirmed by a independent jeep etherized shop and there were no warning lights.
Ptu failure.
Oil leak found on driveway. 2018 jeep cherokee limited taken in for an oil change and diagnosis. Jeep cherokee has oil leaking into the oil filter housing. Oil filter housing is plastic and needs to be replaced with a metal housing and new gaskets, along with a coolant change and oil change. This appears to be a common failure. Repairs are costly.
The contact owns a 2019 jeep cherokee. The contact stated that there was oil leaking from the vehicle. The contact stated that the 4-wd warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that oil was leaking from the oil pan. The vehicle was not repaired. The contact called drivers village (5885 cir dr e, cicero, ny 13039) and maguire chrysler dodge jeep ram of syracuse (959 hiawatha blvd w, syracuse, ny 13204). The manufacturer was not contacted. The failure mileage was approximately 87,000.
The contact owns a 2019 jeep cherokee. The contact stated while driving at various speeds, the vehicle failed to properly accelerate, and the vehicle lost automotive power. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine valve had failed and entered the engine cylinder causing catastrophic damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vin was not included in nhtsa campaign number: 18v344000 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 86,000.