Jeep Complaints

2021 Jeep Wrangler
  • Date of Incident: Dec-14, 2024
  • Date complaint filed: Dec-22, 2024
  • Failed components: ELECTRICAL SYSTEM, ENGINE, and FUEL/PROPULSION SYSTEM

The vehicle’s check engine light come on earlier this year and the electric motor/battery was not functioning properly. It was serviced in september and i was told by the dealership that the software update would resolve the issue. It did not. The vehicle was serviced again on 12/13/24 and i was told that it passed the 95b recall test but that the check engine light came back on. The dealership said they ran more tests and now the electric cooling/heating unit needs to be replaced but they won’t have the part for approximately 2 weeks. The electric cooling/heating unit is for controlling climate within the vehicle and should not affect its propulsion. While driving the vehicle the day after i picked it up from the dealership, i was nearly involved in what would’ve been a serious accident. I was turning at an intersection, but the vehicle lost motor function and would not accelerate, leaving me sitting in the intersection with traffic oncoming. Fortunately, after several seconds, the vehicle began to move with not much time to spare. This problem recurred throughout my drive returning home. I have not and will not drive the vehicle again until i am able to return to the dealership for a third time.

2023 Jeep GLADIATOR
  • Date of Incident: Dec-21, 2024
  • Date complaint filed: Dec-21, 2024
  • Failed components: FUEL/PROPULSION SYSTEM

My check engine light came on and i was told it set a code for a flash update. Dealership did the update and told me if the light came back on it was the fuel pump. Light came back on and i took it back immediately to dealership. They said perfectly safe to drive , it’s the fuel pump. My jeep truck only has 22,000 miles on it. Three days later i was driving home and the vehicle engine light was turned off by the dealership a second time and the fuel pump went out while i was driving with no light warning or nothing and my truck came to a sudden stop in the midst of me driving. Traffic was behind me and beside me. I was nearly missed. Jeep evidently has known of this same massively reported issues with previous models from 2020-2022 models. This is a huge issue driving and the vehicle just came to a sudden stop locked down the shifter. Could not move the shifter without assistance to even put the truck in neutral to move it out out of the middle of traffic. Luckily the towing company knew how take the key and strap it into neural to move it. I pray jeep manufacturers are held accountable for not having this already become a safety recall. I seen many reports of this exact issue for their models since 2020 on jeep group facebook community complaints for the jeep gladiator trucks after i experienced this possible death threat. Woe to the consumer whose lives could be at stake.

2020 Jeep GRAND CHEROKEE
  • Date of Incident: Nov-25, 2024
  • Date complaint filed: Dec-21, 2024
  • Failed components: STEERING

Power steering as i was making a right hand turn the red warning power steering icon flashed on the dash and i was unable to complete the right hand turn and proceeded to drift in to the oncoming traffic lane and ended up on the sidewalk facing the on coming traffic lane. The problem has not been reproduced or confirmed at this time the vehicle or component has not been inspected at this time this was the first time in traffic

2024 Jeep GRAND CHEROKEE
  • Date of Incident: Dec-11, 2024
  • Date complaint filed: Dec-21, 2024
  • Failed components: SERVICE BRAKES, SUSPENSION, and STRUCTURE:BODY

When driving on any kind of roads the brake pedal has a vibration. I recently changed the tires and it helped a little but the vibration is still there. I want to get this resolved bc i’m afraid of driving sometimes. The vibration isn’t crazy but i don’t know what is causing it. I feel unsafe driving sometimes.

2024 Jeep WRANGLER
  • Date of Incident: Oct-19, 2024
  • Date complaint filed: Dec-21, 2024
  • Failed components: ELECTRICAL SYSTEM

The instrument cluster screen panel went black without any warning. No information, just a solid black screen. I could not determine vehicle speed, fuel level, or see warnings/alerts for tire pressure, oil or transmission function. Vehicle is still in possession of dealership and not repaired.

2021 Jeep Wrangler
  • Date of Incident: Dec-15, 2024
  • Date complaint filed: Dec-21, 2024
  • Failed components: ENGINE and STEERING

I was driving on the turnpike on or about December 15, 2024. I drove over some ridges on the Pa Turnpike. My jeep starting violently shaking out of control it felt like the wheels were gonna pop off. I had to grip onto the steering wheel to try to keep the vehicle from hitting any other cars. It went on for about five minutes then it stopped, but I could feel a change in the way, the steering felt. There was no warning signs on my dashboard .It felt like I didn’t have complete control of the steering. After I got off of the turnpike, I was on 663 trying to get home safely after experiencing this terrifying experience . When i was on 663 I hit a red light and when the light turned green, I went to put my foot on the gas and it would not go so the person behind me almost hit. I had to put the jeep into park and I put it back into drive then proceeded to go and it was still driving like I didn’t have complete control of the steering so then on December 19 2024. I set up an appointment with Sands Chrysler Jeep Dodge Ram. When I was on the phone With the advisor, she told me that was the death wobble that I was experiencing, but I need to have The Jeep diagnosed to verify that so I got a multi point inspection report Sent to me that said , Caution Steering Linkage (Damage/Leaks/Worn Components) Pending Recommendations Replace Steering Damper (Stabilizer) Associted Item General concern #1 customer states vehicle was shaking heavily on highway. The dealership is charging me when they know that Fiat Chrysler automobiles (FCA) , The former parent company of Jeep issued a recall for the 2018 to 2019 Jeep, Wrangler and Jeep gladiator models due to a steering wheel vibration issue known as the “ Death wobble”. FCA recalled over 190,000 vehicles to replace the front suspension steering damper also known as the stabilizer. and that’s Exactly what I needed to have replaced, steering damper Also known as stabilizer. Also called Jeep wave. They are trying to get me a discount

2021 Jeep GRAND CHEROKEE L
  • Date of Incident: Dec-18, 2024
  • Date complaint filed: Dec-20, 2024
  • Failed components: STEERING

While driving, the power steering disengaged and made the vehicle difficult to steer. The power steering warning light illuminated in the dash and the vehicle went into safety mode. After letting the vehicle remain shut down, the error code rectified itself and the power steering warning disappeared. Vehicle was serviced by the dealership and a power steering module update was performed. The rack and pinion were inspected. The vehicle subsequently suffered the same issue. Again, after driving to vehicle to safety and shutting it off, the issue resolved itself. This is a safety issue that appears to be electronic and allows the power steering to disengage while driving,

2018 Jeep GRAND CHEROKEE
  • Date of Incident: Dec-20, 2024
  • Date complaint filed: Dec-20, 2024
  • Failed components: ENGINE

A recall nhtsa 20v-699 was issued on our vehicle in march 2021. This is related to a fire hazard. The recall repair was done and component exchanged, now 3 years later and 35,000 miles we have exactly the same issue. A cracked egr cooler, same as previous. My concern is that the replaced part is from the same batch as originally and as such they replaced a dangerous part with another dangerous part. The dealer and fca refuses to replace the part as they say the recall has been closed. I my opinion this fire hazard still exists and repair was not done with a quality product, as it is exactly the same issue. As before.

2019 Jeep CHEROKEE
  • Date of Incident: Dec-12, 2024
  • Date complaint filed: Dec-20, 2024
  • Failed components: POWER TRAIN

I'm the single owner of the jeep with roughly 50,000 miles on it. It has not been abused nor been in an accident. I took the jeep in for a brake job (by an ase certified mechanic) and during the service they noted that the casting of the rear differential had failed in what appears to be a bad casting/manufacturing defect. The part that failed is what retains the seal for the differential. Had it completely let go, the fluid could have drained out causing a complete failure of the differential. Of course, depending upon when the failure were to occur, the severity risk is vast. I had it replaced to the tune of over $3,000. On-line searches indicated that this is a known issue yet i was not able to find any sign of a recall to inspect or repair. My next step is co contact stellantis to seek restitution although i suspect that since the failure was found beyond the warranty period, that i will be unsuccessful.... Fingers crossed.

2018 Jeep COMPASS
  • Date of Incident: Dec-18, 2024
  • Date complaint filed: Dec-20, 2024
  • Failed components: ENGINE

My car is constantly burning about 4 quarts of oil in 2 months. It stalled on me 2 months ago, 2 months after an oil change because there was no oil in my car and i do not have a leak. It is a safety issue if my motor blows up or my car just stalls on me in the middle of the highway. I have had it inspected to see if there were any leaks. I only got a low oil pressure signal after i would make a turn.

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