2019 Infiniti QX60 - SUSPENSION Failure Complaint (#b10cf3)

2019 Infiniti QX60

  • Date of Incident: Jul-18, 2024
  • Date complaint filed: Jul-18, 2024
  • Failed components: SUSPENSION

Took the vehicle in to the dealership for an oil change and state inspection. They informed us of the front lower control arms bushings are cracked, torn and need to be replaced. The vehicle is 5 years old with 41,000 miles. I asked the dealership why they would be this way and the service writer stated that it is just the quality of the bushings. Why are the bushings that worn on a vehicle that drives 8,000 miles per year, garage kept and all highway miles?

Vehicle VIN Info

VIN Pattern5N1DL0MN*KC******
Drive Type4x2
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerNISSAN NORTH AMERICA, INC.
MakeINFINITI
ModelQX60
Model Year2019
SeriesCrossover
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine Displacement (L)3.5
Engine Displacement (CC)3500
Engine Displacement (CI)213.583
Primary Fuel TypeGasoline
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd and 3rd Rows
Seat BeltsManual
Other Restraint System InfoDriver and passenger frontal air bags, 3-point manual belts, side air bags, and curtain side air bags 2nd row outboard 3-point manual belts and curtain side air bags, 2nd row center 3-point manual belts 3rd row outboard 3-point manual belts and curtain s
Plant Company NameNissan North America Inc.
Plant CitySMYRNA
Plant StateTENNESSEE
Plant CountryUNITED STATES (USA)
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