The contact owns a 2018 infiniti qx30. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the diagnostic trouble codes p052e71 and p053a-00 were retrieved. The mechanic determined that the crankcase ventilation system intake valve had failed. The mechanic also informed the contact that the vehicle was a mercedes-benz vehicle that the infiniti manufacturer had rebranded as an infiniti vehicle. The mechanic confirmed that the engine was a mercedes-benz engine. The dealer was notified of the failure. The contact attempted to purchase the part from the dealer, but the dealer provided the incorrect part. The vehicle was not repaired. The contact stated that while driving and coming to a stop, the vehicle stalled intermittently. The contact was able to restart the vehicle and continue driving. The vehicle was not repaired. The contact related the failure to mercedes-benz campaign number: mc-10241531-0001. The mercedes-benz manufacturer was notified of the failure, but no assistance was provided. The infiniti manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 52,000.
I am writing to express my concerns regarding a malfunction in my vehicle, specifically related to the airbags and the steering angle sensor or possibly the steering wheel itself. Over the past year, i have noticed a significant change in my vehicle's performance. Initially, i began hearing a constant clicking sound coming from the steering wheel or its vicinity whenever i make turns, particularly noticeable when i reverse to leave my apartment. Shortly after this sound started, i discovered that my horn is not functioning, which prevents me from alerting other drivers or signaling my presence on the road. This has made me feel unsafe while driving, as i have had several close calls with other vehicles. Due to these issues, i sought mechanical assistance in addition to my regular maintenance. My car has been at the auto care shop for over a month, as this is their first encounter with this problem. They have proposed several solutions, but they are not confident that any of them will completely resolve the issue. I believe this malfunction poses a risk to both myself and others on the road, and i am seeking assistance from the national highway traffic safety administration (nhtsa). Prior to the onset of the clicking sounds, there were no warning signals, but i did notice an airbag warning light had appeared. I am concerned about the potential for the airbags to either deploy unexpectedly or fail to deploy in the event of an accident. Fortunately, i have not yet experienced a situation that required their use. I will attach the documents from my mechanical visit. The car is still at that location and is available for inspection upon request. I appreciate your attention to this matter and hope to receive guidance on how to proceed. Thank you.
There is a vibration and traction issue when driving less than 25 miles per hour and when making turns. There is also concern with the radio/camera. The camera is. Distorted at times and warning coolant light illuminates yet the fluids are topped abd tye sensor eas replaced
Hello. My vin number is not showing unresolved recalls, but i believe it is based on my experience. I was parking my car, which involved turning my steering wheel all the way to the right, and heard a crunching, clicking sound. I did some teoubleshooting, and believe it is the clock spring giving out. What concerns me is 1 of the 4 recalls in particular. Infiniti recalled the 2017 and 2018 qx30 compact crossover suv due to a potential for the driver's airbag to deploy unexpectedly. The recall was issued due to a grounding issue with the steering components that could cause an electrostatic charge to build up. If the airbag clock spring broke, the driver's side airbag could deploy accidentally, which could result in a crash or injury to the driver. When i called sewell infiniti in dallas, tx, i was told they had no recalls showing for my 2017 qx30, and to look at it would cost $240. I am currently not in a place financially to be able to afford this, but am concerned for my safety. I bought this car used from carmax, but have since taken it to sewell infiniti for service and repairs. Please advise the best course of action as i am truly scared to drive my car due to this potentially deadly situation.
Hello, my 2018 infiniti qx30 slips into neutral while driving on the road at high speeds and without any warning. The message on the dash is vague “service required. Do not shift gears. Visit dealer. ” i almost got into an accident more than once while driving the vehicle as low power to the vehicle accompanies this when it happens. I had absolutely no problems with the vehicle leading up to the first occurrence. In fact, i bought the car with less than 10k miles on it from infiniti directly, where it was a fleet loner vehicle and well maintained. My car today has 56,000 miles and it is only a 2018. Two months and three car shops later, the issue remains unresolved. Infiniti said at first this was just a dead battery. A day later the issue resurfaced, where i also received a transmission control error. My service tech at infiniti admitted that it is 90% mercedes under the hood and they only have flowcharts to diagnose the issue. They recommended replacing a steering control column for $2k and could not answer me when i asked what that has to do with the error. I pulled it out for a second opinion and have confirmed nothing mechanical with the transmission, it is electrical. A quick google search for “infiniti qx30 service required do not shift gears visit dealer” yields an unprecedented number of complaints on forums of a widespread issue involving the transmission control unit for this vehicle. This issue needs to be looked at from a governing authority and my attempts to speak with the dealership about the issue has fallen on deaf ears. I learned the hard way that from 2017-2019, infiniti collaborated with mercedes on this vehicle and 90% of what is under the hood is mercedes. It is the sister model to the mercedes gla who experienced similar issues, and the 2019 mercedes gla recalled their models for the same transmission control unit failure. A google search for the same 2017-2019 era with mercedes gla yields starkingly similar forums from those owners.
The contact owns a 2018 infiniti qx30. The contact stated that on several occasions while in reverse(r) the display screen went blank. The vehicle was restarted, and on some occasions, the screen displayed a still frame image and an unknown sensor warning message was displayed on the screen. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 45,000.
The contact owns a 2018 infiniti qx30. The contact stated while driving approximately 50 mph, the vehicle erroneously shifted into neutral(n) and stalled inadvertently. The contact was able to pull to the side of the road. The vehicle failed to restart. The message "service required - do not shift gears - visit dealer" was displayed temporarily. The vehicle was towed to the local dealer and it was diagnosed and determined that the auxiliary battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. The failure mileage was approximately 40,000.
While driving vehicle warning message appeared on cluster saying “abs inoperable” with abs and traction control lights on. Minutes later all power steering is gone and vehicle is very difficult to steer. This not only put me in danger but also my passengers and others on the road as well. This has happened multiple times. Brought the vehicle to the infinity dealer to be told i needed 2 new batteries. Bought new batteries and is still happening. The owner manual says to rock steering wheel side to side while driving 12mph to reset. Sometimes it works sometimes it doesn’t. I have read multiple complaints on different forums for the same issue i am complaining about. Is infinity waiting for someone to be injured or killed due to this malfunction before they issue a recall and fix this problem? In addition to this electronic issue i have also had other lights appear for “reverse not possible”, maintenance required, as well as others i can not remember at this time. Clearly there is an electrical issue with these vehicles.
I have had issues with the vehicle since purchasing it from carmaxx in june 2021. I noticed the vehicle had extremely low miles and may have been involved in a traffic accident unreported as there is carriage noise and suspension noise as if it is loose. I reported a concern to the manufacturer when i initially received the vehicle and was brushed off by the manufacturer and not assisted. There are issues with the engine and i believe the driving system has been hacked or compromised as i have been having issues with the engine for some time so i became discourage to reported it locks up and does not allow the car to start. I believe the driving system has been electronically been compromised and hacked.
My vehicle is never been in an accident, but it is showing srs malfunction. Nissan dealer took 2500$ to do all the services (coolant, battery change, etc.. ) and gave me rejection sticker for state inspection and said i need to get this srs issue fixed from infiniti dealer. And infiniti dealer says they have to replace the airbag control module and quoting an other 2500$ spending 5000$ on a 10000$ car is not making sense, where equipment is going bad by itself. Airbag control module (srs malfunction, front left malfunction)