2019 Honda Civic - STEERING, LANE DEPARTURE: ASSIST, and FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Failure Complaint (#b16aa3)

2019 Honda Civic

  • Date of Incident: Oct-31, 2024
  • Date complaint filed: Nov-25, 2024
  • Failed components: STEERING, LANE DEPARTURE: ASSIST, and FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I was driving straight going 35mph on a 2 lane rd when my steering wheel starting making a weird noise & almost was shaking. The steering wheel then locked up to the left & wouldn’t move. This caused my driver side tire to go into the curb, & at this point my steering wheel was spinning in circles & all I could do was brake. After bumping off the curb I then was thrusted back over to the right lane (due to having no steering control) where I came to a stop grazing another vehicle. My insurance performed diagnostics on the vehicle & determined the steering rack housing assembly part failed, causing the accident. There was no damage at all to the vehicle that would indicate this part was damaged as result of the incident, therefore they are calling it “pre existing damage” even though Honda did a multipoint inspection on my car 08/03/2024 (not even a whole 3 months prior) that did not mention a single steering problem. It was ultimately determined this failure is what caused the incident. Upon further research I have found millions of Civics are recalled for this issue but not my year of the vehicle. However, I have found countless stories exactly like mine with steering failure all regarding the 2019 Honda Civic. I am now without a vehicle, insurance refused to pay for the failed part, and I have reached out to Honda over 10 times trying to get in contact with someone about this to no avail. I truly was terrified for my life and feel this needs to be addressed because as previously mentioned, there are countless other 2019 Honda Civic owners with the same horrifying stories. This puts not only owners at risk but all other drivers.

Vehicle VIN Info

VIN Pattern19XFC1F3*KE******
Drive Type4x2
Gross Vehicle Weight RatingClass 1B: 3,001 - 4,000 lb (1,360 - 1,814 kg)
ManufacturerAMERICAN HONDA MOTOR CO., INC.
MakeHONDA
ModelCivic
Model Year2019
SeriesEX
Body ClassSedan/Saloon
Vehicle TypePASSENGER CAR
Base Price23400.00
Engine ModelL15B7/L15BY
Engine ConfigurationIn-Line
Engine ManufacturerHonda
Engine HP174
Engine KW129.752
Engine Displacement (L)1.5
Engine Displacement (CC)1500
Engine Displacement (CI)91.5356
Primary Fuel TypeGasoline
Transmission StyleContinuously Variable Transmission (CVT)
Wheelbase - Short106.30
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Lane Departure WarningStandard
Lane Keep SystemStandard
Forward Collision WarningStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Indirect
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd Rows
Seat BeltsManual
Semiautomatic Headlamp Beam SwitchingStandard
Plant CityGREENBURG
Plant StateINDIANA
Plant CountryUNITED STATES (USA)
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