The contact owns a 2019 ford ranger. The contact stated while his wife was driving from a complete stop and releasing the accelerator pedal, the vehicle continued to accelerate unintendedly until the brake pedal was depressed. The contact stated the vehicle experienced hard shifts from first gear to third gear. The contact stated that the transmission was slipping while driving in the higher gears. Additionally, the contact stated while attempting to drive from a complete stop on a hill, the vehicle rolled backwards upon depressing the accelerator pedal, nearly causing a crash. The driver turned off and restarted the vehicle, and shifted into drive(d), and the vehicle responded as needed. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission fluid was replaced; however, the failure got progressively worse. The vehicle was taken back to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed; however, no further assistance was provided. The failure mileage was approximately 85,000.
| VIN Pattern | 1FTER4FH*KL****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) |
| Manufacturer | FORD MOTOR COMPANY, USA |
| Make | FORD |
| Model | Ranger |
| Model Year | 2019 |
| Body Cab Type | Crew/Super Crew/Crew Max |
| Body Class | Pickup |
| Vehicle Type | TRUCK |
| Engine Manufacturer | Ford |
| Engine Displacement (L) | 2.3 |
| Engine Displacement (CC) | 2300 |
| Engine Displacement (CI) | 140.355 |
| Other Engine Info | TIVCT 4V |
| Primary Fuel Type | Gasoline |
| Brake System Type | Hydraulic |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st and 2nd Rows |
| Seat Belts | Manual |
| Plant Company Name | Michigan Assembly |
| Plant City | WAYNE |
| Plant State | MICHIGAN |
| Plant Country | UNITED STATES (USA) |