2019 Ford RANGER - POWER TRAIN Failure Complaint (#b166de)

2019 Ford RANGER

  • Date of Incident: Jul-08, 2024
  • Date complaint filed: Nov-19, 2024
  • Failed components: POWER TRAIN

Transmission 10r80, 10 speed. Had hard shifting, 1st to 2nd gear, excessive engine rpm in 1st gear then dropping hard into 2nd causing tire squawk. Hesitation in power after hard shift causing loss of acceleration, dangerous in heavy traffic. No warning lights and no fault codes produced. Warranty time period expired mid june 2024. Mileage at 52236 was under 60000 limit. Ford dealership refused to cover any costs. Complaints filed with ford motor company twice. Corp refused any support or compensation. Vehicle was taken to independent certified mechanic who verified the problems. Mechanic followed ford technical bulletins to make repairs. Three separate steps in the repair process produced no favorable results. Transmission had to be removed and rebuilt with ford factory oem parts. Several parts replaced were of new design, indicating ford knows of the problems and is attempting to redesign the transmission, but not supporting customers out of warranty. Since this was our only vehicle a rental was needed for two weeks while the repair process was followed per ford technical bulletins. Total cost of repairs $7301. 82 for vehicle 2 months out of warranty with less than 53000 miles. Also having problems with the sync system that the dealership also refused to even test at no charge. Since we did not feel safe with this vehicle, nor did it seem reliable, we traded the truck in for a nissan. We are seeking reimbursement for all costs of repairs and rental cars. Ford needs to issue a recall and reimburse customers regardless of miles and warranty expirations. I have receipts for all expenditures and all parts removed and replaced on/in the transmission. Documents can be supplied upon request.

Vehicle VIN Info

VIN Pattern1FTER4FH*KL******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerFORD MOTOR COMPANY, USA
MakeFORD
ModelRanger
Model Year2019
Body Cab TypeCrew/Super Crew/Crew Max
Body ClassPickup
Vehicle TypeTRUCK
Engine ManufacturerFord
Engine Displacement (L)2.3
Engine Displacement (CC)2300
Engine Displacement (CI)140.355
Other Engine InfoTIVCT 4V
Primary Fuel TypeGasoline
Brake System TypeHydraulic
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st and 2nd Rows
Seat BeltsManual
Plant Company NameMichigan Assembly
Plant CityWAYNE
Plant StateMICHIGAN
Plant CountryUNITED STATES (USA)
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