2015 Ford Explorer - STRUCTURE Failure Complaint (#b17f82)

2015 Ford Explorer

  • Date of Incident: Dec-26, 2024
  • Date complaint filed: Dec-26, 2024
  • Failed components: STRUCTURE

The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 235,000. VIN tool confirms parts not available.

Vehicle VIN Info

VIN Pattern1FM5K8GT*FG******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerFORD MOTOR COMPANY, USA
MakeFORD
ModelExplorer
Model Year2015
SeriesSport
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ConfigurationV-Shaped
Engine ManufacturerFord
Engine HP365
Engine KW272.181
Engine Displacement (L)3.5
Engine Displacement (CC)3500
Engine Displacement (CI)213.583
Primary Fuel TypeGasoline
Brake System TypeHydraulic
Front Air Bags1st Row (Driver and Passenger)
Knee Air BagsPassenger Seat Only
Side Air Bag1st and 2nd and 3rd Rows
Seat BeltsManual
Plant Company NameChicago Assembly
Plant CityCHICAGO
Plant StateILLINOIS
Plant CountryUNITED STATES (USA)
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