2018 Ford Escape threw P0303 code (misfired cylinder 3) multiple times. Had towed to local ford dealership. Diagnosed as coolant intrusion, recommended engine replacement at cost of $10,400. Mileage at time of diagnosis was 57,974. Further research into issue shows this is a known issue with this engine and Ford has issued a Costumer Satisfaction Program notice 21N12 for repairs to a select number of vehicles but the problem is clearly beyond this issued CSP notice. I have made several attempts to contact Ford Corporation (certified letter, 3 emails to CEO James Farley, and messaged Ford Motor Company via social media platform, all which have been ignored. I have also used the chat feature with Ford and they are unable/unwilling to provide contact info to senior leadership.
| VIN Pattern | 1FMCU9HD*JU****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) |
| Manufacturer | FORD MOTOR COMPANY, USA |
| Make | FORD |
| Model | Escape |
| Model Year | 2018 |
| Series | SEL |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Model | 1.5L GTDI Sigma w/Premium Fuel |
| Engine Configuration | In-Line |
| Engine Manufacturer | Ford |
| Engine HP | 170 |
| Engine KW | 126.769 |
| Engine Displacement (L) | 1.5 |
| Engine Displacement (CC) | 1500 |
| Engine Displacement (CI) | 91.5356 |
| Primary Fuel Type | Gasoline |
| Transmission Style | Automatic |
| Brake System Type | Hydraulic |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Blind Spot Monitoring System | Optional |
| Rear Visibility System | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Knee Air Bags | Driver Seat Only |
| Side Air Bag | 1st and 2nd Rows |
| Seat Belts | Manual |
| Plant Company Name | Louisville Assembly |
| Plant City | LOUISVILLE |
| Plant State | KENTUCKY |
| Plant Country | UNITED STATES (USA) |