The contact owns a 2018 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption. The check engine warning light was illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed with coolant intrusion in the short block and spark plugs. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the engine needed to be replaced and related the failure to Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 78,000.
| VIN Pattern | 1FMCU0GD*JU****** |
| Drive Type | 4x2 |
| Gross Vehicle Weight Rating | Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) |
| Manufacturer | FORD MOTOR COMPANY, USA |
| Make | FORD |
| Model | Escape |
| Model Year | 2018 |
| Series | SE |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Model | 1.5L GTDI Sigma w/Premium Fuel |
| Engine Configuration | In-Line |
| Engine Manufacturer | Ford |
| Engine HP | 170 |
| Engine KW | 126.769 |
| Engine Displacement (L) | 1.5 |
| Engine Displacement (CC) | 1500 |
| Engine Displacement (CI) | 91.5356 |
| Primary Fuel Type | Gasoline |
| Transmission Style | Automatic |
| Brake System Type | Hydraulic |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Blind Spot Monitoring System | Optional |
| Rear Visibility System | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Knee Air Bags | Driver Seat Only |
| Side Air Bag | 1st and 2nd Rows |
| Seat Belts | Manual |
| Plant Company Name | Louisville Assembly |
| Plant City | LOUISVILLE |
| Plant State | KENTUCKY |
| Plant Country | UNITED STATES (USA) |