I am filing a complaint regarding a 2014 Chevrolet Malibu that I purchased from a dealership on November 22, 2024. The vehicle was advertised as being in “excellent condition” at the dealership’s site. During the test drive, I raised concerns about potential transmission issues, but the dealership assured me that the vehicle was “clean” and safe to drive. Unfortunately, this assurance turned out to be false, as the vehicle has since displayed significant mechanical failures, including overheating issues, that pose serious safety risks. Within a week of purchase, the vehicle broke down twice: first on November 29, while driving to work, and again on November 30, while on I-10 Katy freeway. The second breakdown created a life-threatening situation as the vehicle suddenly lost power in traffic. I incurred towing costs of $125 to return the vehicle to the dealership. After an attempted repair, the vehicle was returned to me on December 5, 2024. However, it broke down again on December 8, 2024, requiring another tow. Since that time, the vehicle has remained at the dealership, yet no adequate resolution has been provided. Additionally, I have since discovered that the vehicle has persistent overheating issues that were not disclosed at the time of sale. These overheating problems pose a serious safety risk as they could result in a fire or explosion, endangering my life and the lives of others on the road. The dealership’s negligence in addressing these critical safety concerns demonstrates a disregard for consumer safety. I believe the dealership knowingly sold me a defective vehicle with significant mechanical issues that were either hidden or misrepresented. The sudden and repeated breakdowns, particularly in hazardous driving conditions, and the risk of fire or explosion due to overheating, warrant immediate attention from the NHTSA.
This is in reference to gm recall number: 13036 - i noticed that from time to time the service traction warning comes on, service esc warning comes on, my cruise control stops working suddenly. I didn't think anything of it until i finally noticed my brake lights were illuminated in my back window without my foot being on the brake pedal. I replaced the sensor on the brake pedal hoping that would fix it and it did not. I looked up my vin for active recalls and for some reason it's saying there are none. This is clearly the recall that is listed. I'm worried i'll be driving and someone may either rear end me or get confused thinking i'm braking when i am not. Very unsafe. I'm just unsure what to do. Any help would be appreciated as i need a vehicle and can't be without one.
The contact owns a 2020 chevrolet malibu. The contact stated that while driving approximately 65 mph, the message "transport mode" was suddenly displayed, and the vehicle decelerated and stalled. After restarting the vehicle, the failure persisted. The vehicle was taken to the local dealer who serviced the throttle body, but the vehicle was not fixed. The manufacturer was not notified of the failure. The failure mileage was 180,000.
I repeatedly get a “reduced power to engine” alert on my dash which causes my car to decelerate and i lose my power steering. This last time, the alert popped up on my dash, my car decelerated, and then my brakes would not work. I could not push the brake down to stop my car and ended up in a ditch. My brakes are now hard and i cannot start my car because of it. I have already had the recall for this issue fixed in the past but this will be the 3rd time i have brought my vehicle in for the same problem. I had diagnostic codes ran on my car soon after the accident happened and have attached the pictures to this form.
The contact owns a 2011 chevrolet malibu. The contact stated while driving 40 mph, the vehicle lost power steering functionality. The contact stated that the power steering failure warning light was illuminated. The vehicle was not taken to an independent mechanic or the dealer to be diagnosed or repaired. The manufacturer was notified of the failure, and the contact was informed that the vin was not under recall. The approximate failure mileage was 68,000.
The contact owns a 2018 Chevrolet Malibu. The contact stated while coming to a complete stop, the engine auto Start/Stop system engaged, causing the engine to shut off; however, the electrical system then became inoperable. The contact stated that upon depressing the accelerator pedal to resume driving, the vehicle failed to respond as needed. Additionally, the contact stated that while coming to a stop, the vehicle failed to stop immediately and rolled to a stop. The stabili-trak and electronic stability control warning lights were illuminated. A message advising to open and to close the windows was displayed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed that there were debris in the throttle. The contact was advised to drive at high speeds on the highway to correct the failure. The contact followed the instructions; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,000.
Trouble going into forward gears. Hard shifts into reverse. Hard idle, had transmission valve body replaced in october. Same issues before and after replacement
The contact owns a 2020 chevrolet malibu. The contact stated that upon parking and attempting to turn off the vehicle, the message "shift to park" was displayed while the gear shifter was already in park(p). The contact stated that upon shifting out of park(p) and shifting back to park(p) several times, the vehicle failed to respond as needed, and the failure persisted. The contact stated that upon researching the failure online, the contact became aware that it was a common failure and that the battery needed to be disconnected. The contact disconnected the battery. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 75,000.
The contact owns a 2020 chevrolet malibu. The contact stated that while driving approximately 45 mph and approaching a stop light the braking system malfunctioned when pressing the brake pedal causing the vehicle to crash into the rear of a second vehicle. The contact indicated that the vehicle did not reduce speed when pressing the brake pedal and the collision avoidance feature did not activate. A police report was taken at the scene. The police officer also confirmed no skid marks at the crash site. During the crash, the contact sustained injuries to the left arm and right shoulder that did not require medical attention. Both the driver and front seat passenger of the second vehicle sustained undisclosed injuries and were transported to the hospital. The vehicle was towed away and later deemed destroyed by the insurance company. The cause of the failure has not yet been determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 57,000.
The car has a seat belt electrical problem it makes sound once in a while indicating for the driver to put their seat belt on. Also there is issues with the brake sensor. The #1 issue is the transmission accumulator pressure pipe, when it breaks all your transmission oil pours out from the bottom of the vehicle. The part is about $20 but if not installed right you will think that your transmission is dead but it's not.