1. 01/09/2024 engine failure on freeway no warning, no noise, just all of sudden 2. Pull back to dealership one day later, they said engine would need to replace, and saying they have engine in stock and can replace immd. *** crestview cadillac 3. Bodyshop mentioned 4 same type of vehicle has the same issue 4. I talked to cs with cadillac, but they turned down the buy back 5. Then i submitted the complaint to bbb autoline, they just called me today saying they won’t able to buy back instead of offer some cadillac point. *** i refused, i told her this is beyond normal, and cadillac is aware safety issue on this engine. The rep said they did the recall last year, but i explained to her that even worse, after fixing the safety issue still existed i am lucky the engine failure was on sunny day, imagine it was in raining day i already dead.
| VIN Pattern | 1GYS4RKL*PR****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg) |
| Manufacturer | GENERAL MOTORS LLC |
| Make | CADILLAC |
| Model | Escalade ESV |
| Model Year | 2023 |
| Series | Sport Platinum |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Model | L87 |
| Engine Configuration | V-Shaped |
| Engine Displacement (L) | 6.2 |
| Engine Displacement (CC) | 6200 |
| Engine Displacement (CI) | 378.347 |
| Other Engine Info | DI AFM, ALUM, GEN 5 |
| Primary Fuel Type | Gasoline |
| Brake System Type | Hydraulic |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | All Rows |
| Seat Belts | Manual |
| Other Restraint System Info | AYQ - Active Manual Belts / Front Seat Side (1st Row), Front Inboard Seat Side (1st row), Roof Side (all seating rows) |
| Plant City | ARLINGTON |
| Plant State | TEXAS |
| Plant Country | UNITED STATES (USA) |