The contact owns a 2021 cadillac escalade esv. The contact stated while driving approximately 40 mph, the vehicle suddenly lost automotive power and decelerated before stalling. The vehicle was unable to be restarted and was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 25,000.
See attached document for complaint
My cameras are not working properly and have stopped working completely, i have seen online that theses car have problems like this and have recalls and my car has the same problem now but it’s says it’s not under a recall
The tire pressure guage reads the opposite tire. Causes allot of confusion and is a safety concern for anyone who owns the car.
I was driving up a hill passing a semi at 60 mph. The engine suddenly stopped running without warning. No warning lights, only a restart engine notice. The vehicle rapidly slowed and i was able to pull over to the shoulder without being hit by the semi. Unfortunately the vehicle came to rest at the crest of a large hill, at the end of a merge lane. It was a very dangerous place to stop. Onstar called the missouri highway patrol, the officer arrived and agreed it was in a very dangerous location and called a local towing company to remove the vehicle as quickly as possible. The vehicle could not be restarted or pushed as the transmission was also locked when we came to a stop. The vehicle was towed to the dealer and the next day i was told the engine had seized and would need to be replaced. The escallade only had 25,000 miles on the odometer and i had purchased it new 2021. The service manager stated the failed engine would be sent back to gm, but this was a common problem with that model engine (6. 2l) and that it may take a while to find a new replacement engine
The contact owns a 2011 cadillac escalade esv equipped with michelin tires, tire line: radial x, tire size: 285/45/r22, dot number: b90l-7lnx4818. The contact stated that after a visual inspection of all tires, he observed delamination and thread separation on the sidewalls and driving surface of the tires. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on i75.
1. 01/09/2024 engine failure on freeway no warning, no noise, just all of sudden 2. Pull back to dealership one day later, they said engine would need to replace, and saying they have engine in stock and can replace immd. *** crestview cadillac 3. Bodyshop mentioned 4 same type of vehicle has the same issue 4. I talked to cs with cadillac, but they turned down the buy back 5. Then i submitted the complaint to bbb autoline, they just called me today saying they won’t able to buy back instead of offer some cadillac point. *** i refused, i told her this is beyond normal, and cadillac is aware safety issue on this engine. The rep said they did the recall last year, but i explained to her that even worse, after fixing the safety issue still existed i am lucky the engine failure was on sunny day, imagine it was in raining day i already dead.
I had my 2021 cadillac escalade esv vehicle service twice at the dealership of purchase regarding the vehicle gear shifting on its own and dragging. The service advisor said they couldn’t find a problem with the vehicle. He told bring it back if it does it again. [xxx] the problem occurred twice in one day. I thought maybe i had bumped it out of gear inadvertently. I started looking down every time i touched the gear shift to assure it was the correct setting. I booked appointment service via my phone 2/11/24 for [xxx] service. I was at the car wash drive thru [xxx] my vehicle was in neutral coming off the conveyor belt. As i attempted to pressed the shift toggle to change gear my vehicle made a weird noise. I never got the chance to shift to drive. Grinding pulling noise like it was stuck. My vehicle shot forward like something catapulted. My vehicle hit another vehicle before hitting a wall. My air front air bag never deployed. The collision avoidance did not engage or signal. I don’t understand how a vehicle can shift it self in and out of gear on its own. If i’m doing 25 mile the vehicle shouldn’t make rpm act like i’m doing 100. Also if i’m doing 70 mile the vehicle should not shift down while pressing the gas pedal. Had they listened to me and took what i was saying seriously this would have never happened. Accident location harperwoods mi [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
Engine failure on the freeway no warning, no noise just all of sudden engine failure went to body shop, and they immd found out need to replace engine, and they have the engine in stock. Meaning, gm is aware this can has engine problem, thats why they have engine in stock and no recall or alert notified customers. Imagine what happened if i was drivng 80 miles per hour and all of sudden lost control requested car buy back from cadiallac, they refused without any reason provided.