2018 Audi Q5 - ELECTRICAL SYSTEM and UNKNOWN OR OTHER Failure Complaint (#b16ea4)

2018 Audi Q5

  • Date of Incident: Oct-24, 2024
  • Date complaint filed: Dec-01, 2024
  • Failed components: ELECTRICAL SYSTEM and UNKNOWN OR OTHER

2018 Audi Q5 (2.0, 40K miles, excellent condition) experienced severe electronic failure, due to sunroof drainage lines depositing water into the rear side wells where sensitive electronics are housed, impacting all tail-lights, wipers, sensors, internal dashboard sensors, etc., rendering the car highly unsafe and undrivable. The issue is a design and manufacturer defect that has allowed rainwater to leak into the rear side compartments destroying sensitive electronics & wiring, from faulty/kinked drain lines in the sunroof (according to the Audi Technician from my local Audi store), rendering the vehicle undrivable. It was obvious, repeatable, and avoidable. Worse this issue was misdiagnosed by the same Audi store, causing extra parts & labor expenses that didn't solve anything. It took my AUDI store OVER a MONTH to diagnose the issue correctly. There were also significant investigative/diagnostic charges from my Audi Dealership. There were also significant repair expenses to replace all water-logged equipment, including the Electronics Control Unit (ECU). This should be a clear recall item.

Vehicle VIN Info

VIN PatternWA1BNAFY*J2******
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerVOLKSWAGEN AG
MakeAUDI
ModelQ5
Model Year2018
SeriesQ5 quattro Premium Plus
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ConfigurationIn-Line
Engine ManufacturerAudi
Engine HP252
Engine KW187.916
Engine Displacement (CC)2000
Engine Displacement (CI)122.047
Other Engine InfoGasoline(50-st) Emissions Certification Test Group: JVGAJ02.0AAC Federal/California Emission Standard: Bin125/LEV III ULEV 125
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Indirect
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air BagsAll Rows
Seat BeltsManual
Other Restraint System InfoAdvanced Front Airbags.
Plant CitySAN JOSE
Plant StateCHIAPAS
Plant CountryMEXICO
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