The contact owns a 2016 audi a7. The contact stated while driving approximately 35 mph, the steering wheel stopped operating and the "do not drive vehicle, steering defective" message was displayed. The vehicle was pulled into a parking lot where the vehicle restarted; however, the failure recurred. The vehicle was towed to an independent mechanic and the contact was informed that the vehicle needed to be taken to the dealer as soon as possible. The contact discovered an unknown technical service bulletin however, the vehicle was not included. The vehicle was towed to the dealer where it was diagnosed with an electrical power steering failure. The vehicle was not covered under warranty. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 130,036.
| VIN Pattern | WAU2GAFC*GN****** |
| Manufacturer | AUDI AG |
| Make | AUDI |
| Model | A7 |
| Model Year | 2016 |
| Series | quattro Prestige |
| Body Class | Sedan/Saloon |
| Vehicle Type | PASSENGER CAR |
| Engine Configuration | V-Shaped |
| Engine Manufacturer | Audi |
| Engine HP | 333 |
| Engine KW | 248.318 |
| Engine Displacement (CC) | 3000 |
| Engine Displacement (CI) | 183.071 |
| Primary Fuel Type | Gasoline |
| Transmission Style | Automatic |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Knee Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | 1st Row (Driver and Passenger) |
| Other Restraint System Info | Restraint System: Active - Dr/Pass; Airbag - Dr/Pass; Advanced Front Airbags |
| Plant City | NECKARSULM |
| Plant Country | GERMANY |