2015 Buick ENCORE - STRUCTURE:BODY Failure Complaint (#b16809)

2015 Buick ENCORE

  • Date of Incident: Nov-01, 2022
  • Date complaint filed: Nov-20, 2024
  • Failed components: STRUCTURE:BODY

The painting on my 2015 buick encore started peeling about 2 years ago and has continued to worsen, and i am concerned about the longevity and overall appearance of my vehicle. As a loyal customer, i expect the paint job to last for a reasonable amount of time, and i believe this issue should be addressed by the manufacturer. I would like to request that buick fixes this issue free of charge. I understand that my vehicle is no longer under warranty. This is particularly concerning as the peeling paint is affecting the resale value of my car, and i would like to maintain its value as much as possible. I understand that paint issues can occur, and i appreciate that this is not necessarily a reflection on the overall quality of the vehicle. However, i am requesting that buick take responsibility for this issue and repair the paint free of charge. I believe that the paint peeling issue is covered under the vehicle's warranty, and i hope that i am hopeful that buick will make every effort to keep this cost to a minimum and to ensure that i am not left out of pocket for a problem that is beyond my control.

Vehicle VIN Info

VIN PatternKL4CJFSB*FB******
Drive TypeAWD/All-Wheel Drive
Gross Vehicle Weight RatingClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
ManufacturerGENERAL MOTORS LLC
MakeBUICK
ModelEncore
Model Year2015
SeriesConvenience Group AWD
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ModelLUV
Engine ConfigurationIn-Line
Engine Displacement (L)1.4
Engine Displacement (CC)1400
Engine Displacement (CI)85.4332
Primary Fuel TypeGasoline
Brake System TypeHydraulic
Front Air Bags1st Row (Driver and Passenger)
Knee Air Bags1st Row (Driver and Passenger)
Side Air Bag1st and 2nd Rows
Curtain Air BagsAll Rows
Seat BeltsManual
Plant Company NameGM Korea
Plant CityBUPYEONG
Plant CountrySOUTH KOREA
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