While driving, the steering wheel warning light briefly flashed on my dashboard and then disappeared. Later, it came back on and stayed illuminated. A few minutes after that, my car caught fire, which spread to my garage and caused significant damage to my house.
The contact owns a 2023 volkswagen id. 4. The contact received notification of nhtsa campaign number: 24v344000 (back over prevention, equipment, electrical system); however, the part to do the recall repair was not yet available. The contact stated that occasionally the back over prevention screen was blank. The local dealer was contacted. The contact was informed that the recall remedy was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Vin tool confirms parts not available.
The contact owns a 2018 volkswagen beetle. The contact received notification of nhtsa campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I was made aware of this recall in june of 2024. I called to schedule my car and when i showed up was told the repair was not available. I was told when the letter was mailed in august i could get my vehicle repaired and advised not to use the front passenger seat. I tried calling again in august and was told still no repair available and "don't use the front passenger seat". I most recently called in november of 2024. Our local dealer told us no repair was available and to call vw's 1800 number. The local dealer also gave misinformation about the recall and when i asked they told me they didn't know. I called vw customer service and was told my car is in wave 3. I asked for reasoning about why my car is in wave 3 and they couldn't give any explanation. When i asked when wave 3 repairs would be available, they didn't have an answer. I was told wave 1 and wave 2 had started but there was no eta for wave 3 to start and to not use the front passenger seat. This car is our family car. We have enough seatbelts in the car for each person in the family. We have been told for close to 6 months now not to use our primary mode of transportation with no reasoning on why we are in wave 3 and no estimate for a repair to be made. I requested to speak with a supervisor and was denied. I also reached out through the facebook page of vw and received similar information. (no idea why you are in wave 3 and no eta on a fix).
The contact owns a 2015 Volkswagen Golf. The contact stated while driving at an undisclosed speed, the fuel gauge level dropped quickly, and there was an abnormal fuel odor before the vehicle shutoff in the middle of the roadway. The contact stated that the check engine warning light was illuminated. The contact exited the vehicle and push the vehicle to the side of the road. The contact stated that while checking underneath the vehicle, the contact became aware of a fuel leak. The vehicle was towed to an independent mechanic to be diagnosed. The independent mechanic confirmed the fuel leak and referred the contact to the dealer for assistance with the repair. The vehicle was not yet repaired. The contact referenced NHTSA Campaign Number: 24V110000 (FUEL SYSTEM, GASOLINE) as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.
Unknown - vehicle hill assist. The hill assist feature is overly aggressive and causes the car to stall when going in forward or reverse on an incline. This has the potential to cause rear end collisions and generally unsafe driving conditions. Vw needs to either provide a way to disable this feature or reduce the hold time as they had done with previous generation gtis. This feature is dangerous and unnecessary for any experienced manual transmission driver.
Since i've had this car in 2022, it continues to misfire and decelerate randomly. Car starts shaking violently and slows down while in traffic causing me to have to figure out a way to get to the side of the road and turn the car off for a while. Vehicle has been taken in various times about this issue since purchase with no resolution. I usually get an error: start/stop message, epc light and sometimes the check engine light will come on. The dealer states that they couldn't reproduce the problem but when i had an oil change and they had the car running it happened, i called a tech to look at it and he just cut the car off. He says if you cut it off and it starts again, you're good. Except i am not good, the car isn't reliable. Every time they fix something, something else breaks but nothing can be done about this issue. Happens randomly but sometimes more often. Multiple times a day.
Accident avoidance features i've purchased in the car many times does not work. 1. Proximity sensor does not alert when needed twice in the last month, vehicle approaching from the right (passenger side) darted forward without any warning. Once in the parking lot and another car also approached from a stopped light (which he broken) causing me to swerve and hit the brake hard on an intersection. 2. Blind spot light on both the driver and passenger mirror only work about 80% or 4/5 times. You can track these intentionally when passing another car, or be passed by a car to the right or left. 3. Proximity alert sounds when at a standstill on a traffic light. Even slightest movement on the brake pedal will sometimes trigger this false positive. I bought the car because of these key safety features and no longer believe these can be relied upon. Have many video and photos to track these events as i try and document for dealership. After advising the dealership, they cannot fix these problems and claim they cannot reproduce these issues. Even after sending them video and photos of these events.
I was in an accident 12/14/2023. Doors will not unlock when need to open door to leave. When repair was completed. I told them about the problem when i got my car service, vw dealer said their a recall for that.
A mandatory safety software update was displayed on my screen. I followed the instructions to start then over the air update and my car never turned on again. The update fried the cpu module and vw said not our problem. Absolutely insane